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State Health and Insurance

Assistance Program

SHIP

The Montana State Health Insurance Assistance Program (SHIP) is a free health-benefits counseling service for Medicare beneficiaries and their families or caregivers. Our mission is to educate, advocate, counsel and empower people to make informed benefit decisions. 

SHIP is an independent program funded by federal agencies and is not affiliated with the insurance industry. It is operated through our Area Agencies on Aging and they can be contacted at 1-800-551-3191.

How can the SHIP help you?
When you contact the SHIP office, we will link you with a local SHIP counselor, who can meet with you and help you with:

  • Medicare Eligibility, Benefits and claim filing

  • Medicaid Eligibility, Benefits and claim filing

  • Medicare Part D (Medicare Prescription Drug Coverage)

  • Long Term Care Insurance information

  • Medicare Secondary Payor

  • Other types of health insurance benefits

  • Medigap insurance, Medicare

  • Medicare Advantage Plan options and enrollment

  • Medicare Cost Sharing Programs and other Dual Eligible enrollment

  • Medicare/Medicaid Fraud, Waste and Abuse
     

  • Who are the SHIP counselors?
    SHIP counselors are specialists trained in Medicare law and regulations, health insurance counseling and relevant insurance products. SHIP counselors are not connected with any insurance company, nor are they licensed to sell insurance. Their purpose is to serve you objectively and confidentially.

What if I am homebound?
A SHIP counselor will meet with you in your home if you cannot get out or don’t have transportation.


How do I contact the SHIP?
To reach the SHIP, call 1-800-551-3191. If you need an appointment, our counselors will refer you to the local Area Agency on Aging for your county of residence.


Is this service really free?
Yes, SHIP counselors give their time and expertise at no cost to you. SHIP receives funding from the Centers for Medicare & Medicaid Services and the Administration on Aging.


Group presentations available
SHIP counselors also conduct public presentations on Medicare, Medicare supplemental insurance, long term care insurance, Medicare Advantage options, Medicare/Medicaid fraud, waste and abuse and other issues of importance to beneficiaries and their families.

SHIP Calendar