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Adult Protective Services

Adult Protective Services are provided by the Senior and Long Term Care Division of the Montana Department of Public Health and Human Services (DPHHS), to reduce or remove the risk of physical or mental harm that has occurred or is occurring to a person, as a result of abuse neglect or exploitation.

These services are provided to persons over the age of 60, physically or mentally disabled adults and adults with developmental disabilities who are at risk of physical or mental injury, neglect, sexual abuse or exploitation.

Adult Protective Services are emergency intervention activities which may include: investigating complaints, coordinating family and community support resources, strengthening current living situations, developing and protecting personal financial resources and facilitating legal intervention.

If you wish to contact Adult Protective Services staff in Montana, use one of the telephone numbers listed below:

If you are presently being threatened, call 911.

Toll Free Local Abuse Info-line: (800) 551-3191 (Note: This Help Line is only available during normal business hours. For all emergencies, call 911)

Local contact numbers

Adult Protective Services Brochure

Elder & Disabled Adult Abuse/Neglect

The National Center on Elder Abuse has identified at least seven different types of elder/ disabled adult abuse. These are physical abuse, sexual abuse, emotional abuse, financial/material exploitation, neglect, physical neglect and self neglect.

  • Physical abuse is the use of physical force that may result in bodily injury, physical pain, or impairment.
  • Sexual abuse is non-consensual sexual contact, of any kind, with an elderly person or disabled adult.
  • Emotional abuse is the infliction of anguish, pain or distress through verbal or non-verbal acts.
  • Financial/material exploitation is the illegal or improper use of an elder/disabled adults funds, property, or assets.
  • Neglect is the refusal or failure to fulfill any part of am person's obligations or duties to an elderly person or disabled adult.
  • Physical Neglect can be defined as the desertion of an elderly person/disabled adult, by an individual who has physical custody of the elder/disabled adult, or by a person who has assumed responsibility for providing care to the elder/disabled adult.
  • Self Neglect can be defined as the decisions or behaviors of an elderly person or disabled adult, which threaten that person's health or safety.