Office of Fair Hearings
The Office of Fair Hearings provides impartial administrative hearings for individuals or entities who have been negatively impacted by a program administered by the Department.
Hearings officers adjudicate a wide range of department-related issues, including:
- Eligibility and service issues for public assistance programs;
- Licensing and certification issues;
- Ability to pay for care in state institutions;
- Denial of admission to or discharge from state institutions and long-term care facilities;
- Substantiation of child abuse and neglect;
- Eligibility for vocational rehabilitation services;
- Enforcement of laws prohibiting sales of tobacco to minors; and
- Enforcement of the Montana Food, Drug and Cosmetic Act.
The Office of Fair Hearings does not have jurisdiction over issues determined by the Child Support Enforcement Division.
Hearing officers research statutes, rules, regulations, policies, and court cases to reach conclusions of law. After weighing evidence and evaluating testimony, they issue written decisions that are binding unless appealed to the state Board of Public Assistance, the Department director, or a district court.
Informal Dispute Resolution (IDR) Process
Hearing procedures differ depending on the program at issue. For information on how to request a hearing, contact:
Department of Public Health and Human Services
Office of Fair Hearings
PO Box 202953
2401 Colonial Drive, Third Floor
Helena, MT 59620
406-444-2470
Fax: 406-444-3980
E-mail:caugustine@mt.govPage last updated: 07/09/2009
