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Training Resources for Hospital Staff

On-line Interactive Newborn Hearing Screening Training for Hospital Staff  

Image of Infant  Hearing ScreeningThe National Center for Hearing Assessment and Management (NCHAM) is offering the updated Interactive Newborn Hearing Screening Curriculum (NHSTC) as an online educational module. The goal of this comprehensive course is to standardize training for all screeners and stakeholders involved in newborn hearing screening and follow-up. It is web based, so screeners can learn at their own pace. In addition, there are many resources and tools embedded in the curriculum, including scripts for screeners to use when communicating results with families and links that will take them to their state EHDI profile.  Please share this information with everyone who performs hearing screenings in your hospital. In addition, those who register and complete the course will receive a Certificate of Completion from NCHAM. 

Please register for the NHSTC course at: http://www.infanthearing.org/survey/nhstc/
After registering you'll receive an email with course enrollment and access instructions. 

Do’s and Don’ts of communicating newborn hearing screening “REFER” results to parents

Image DO provide a positive message:
 “Your baby didn’t pass the hearing screening.  Your baby referred (indicate which ear/s) which means that more information is needed about your baby’s hearing.  The next step is to have diagnostic hearing testing for your baby.”

Image  DO give “Your Baby Needs Another Hearing Test” brochure:
 “Here’s a brochure that explains diagnostic hearing testing.”  Discuss how the family should follow-up with a diagnostic audiology appointment. 

Image DO NOT give misleading messages:

      • The baby failed.
      • The baby has a hearing loss.
      • Probably nothing’s wrong.
      • A lot of babies don’t pass. (MT refer rate is about 1%)
      • The baby doesn’t need follow-up testing.
      • The baby was fussy. (Then it’s an invalid screening)
      • The equipment’s not working right. (Then it’s an invalid screening)
      • It’s just fluid or vernix. (We can’t assume this)

Image DO NOT perform multiple screens in an attempt to get a pass.


Montana Hospitals are doing a great job!  

Montana’s hospitals are required by State Law to conduct hearing screenings on all babies born in their facility before discharge.  In 2011, preliminary data reports indicate that 98.1% of all babies born in Montana Hospitals received a hearing screening before being discharged compared to 97.8% in 2010.

Past Newsletters


For additional information contact
Shannon Koenig, Coordinator
Newborn Hearing Screening & Intervention Program
(406) 444-1216

For Questions about HiTrack or other Data Issues

Jessica Mason, Data Coordinator
Newborn Hearing Screening & Intervention Program
(406) 444-4254