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OPHI-PCR FAQs

pinWhere is OPHI- PCR data stored?
Data and information submitted in any of the HIRMS system, including PCRs submitted in OPHI-PCR module are stored on web-based, data servers in the State IT system. These data systems house many other state business functions and, as such, they have many protections. Due to the critical nature of these data centers, they have special environmental protections in place including:
  • HVAC (heating, ventilation, air conditioning)
  • Conditioned power source to eliminate voltage drops and peaks
  • Battery backup for power during temporary outages
  • Local, controlled access
  • Generators for alternate power source over extended periods
Among several backup strategies, data on these servers are backed up on tape which is stored off site in a secured vault.
pin How is PCR data stored and protected on the State data system?

In addition to the security implemented on the server by the DofA, the HIRMS data system has several layers of its own security, including:

  • To ensure privacy of patient data, access to OPHI-PCR is managed on a person-by-person basis - each individual who uses OPHI-PCR must have their own secured user account. All changes to data are audited, including identification of the user account used.
  • Only the EMT that creates the PCR has permission to edit it. After your PCR is approved by your manager or medical director, it cannot be edited further. Only addendums to the original report can be added.
  • Only you, the EMTs on the call, your service manager and your medical director have view rights to each PCR. Permissions to other persons can only be granted by your service manager.
  • All data is stored on the State data server, no data is transferred or stored on your computer. Additionally, all personal identifier data on the data server is stored in an encrypted format. If data were ever stolen somehow, it would still would be unreadable to unauthorized users.
pinHow secure is OPHI-PCR data from unauthorized users?
In addition to the security implemented on the server by the DofA, the HIRMS data system has several layers of its own security, including:
  • To ensure privacy of patient data, access to OPHI-PCR is managed on a person-by-person basis - each individual who uses OPHI-PCR must have their own secured user account. All changes to data are audited, including identification of the user account used.
  • Only the EMT that creates the PCR has permission to edit it. After your PCR is approved by your manager or medical director, it cannot be edited further. Only addendums to the original report can be added.
  • Only you, the EMTs on the call, your service manager and your medical director have view rights to each PCR. Permissions to other persons can only be granted by your service manager.
  • All data is stored on the State data server, no data is transferred or stored on your computer. Additionally, all personal identifier data on the data server is stored in an encrypted format. If data were ever stolen somehow, it would still would be unreadable to unauthorized users.
pinWill EMSTS have access to PCRs and will they be reviewing them?
EMSTS staff do NOT have direct access to PCRs. We are interested in summary information which helps us evaluate system and service performance. This data review will be accomplished through a variety of standard and adhoc reports. Individual review of EMT performance will only be available to the EMT, his/her manager and/or the medical director. Access to individual PCRs for reasons such as enforcement actions will be obtained by request through the service manager.
pin Who will have access to our PCR data?
Detailed data about your EMTs and service will only be available to you and your service. Each service will be able to access detailed information about their calls through standard and adhoc reports, but only summary data about other services will be available. eg. They will be able to run a detailed report about your response times and will then be able to compare them with a summary report of response times of similar services in the state (and eventually the country as we begin submitting data to NEMSIS at some point.)
pinWill my service be required to submit data into the OPHI-PCR system?

The use of OPHI-PCR is voluntary.  However, EMSTS is reviewing current rules which require all services to provide data at least quarterly to EMSTS.  These rules are outdated and a new draft of rules will be available for informal public comment in May/June and formal hearings and adoption sometime this summer.  These rules will require reporting of a minimum data set by all services.  Services using OPHI-PCR will automatically meet these reporting requirements.

Services using other data collection software will also be able to meet these reporting requirements if their software is NEMSIS compliant.  We will work with these systems to assure reporting to OPHI-PCR in as convenient a process as possible.

pinWhat is NEMSIS?
Many statewide EMS data systems have been created. However, these EMS systems vary in their ability to collect patient and systems data and allow analysis across local, state, and national levels. The NEMSIS project was developed to help states collect more standardized elements and eventually submit the data to a national EMS database. NEMSIS a a national standard for the definition and construction of data elements collected in OPHI-PCR and any other NEMSIS software. Additional info about NEMSIS can be found at: http://nemsis.org/
pinWhat computer resources are required to use OPHI-PCR?
The OPHI-PCR application requires a computer with access to the internet. This internet connection should be high-speed, howevery OPHI-PCR has been programmed to be very light access by dial-up is not unreasonable. Ideally, computer/internet access needs to be easily accessible at the receiving hospital. We are also testing tablet solutions to enable data entry in real time or near real time.
pinWhat is the cost for a service to participate in the OPHI-PCR system?
There is no cost to the service for use of the OPHI-PCR software, implementation or ongoing maintenance. There will be agency costs for the hardware and internet access and personnel time for training. If a service chooses to use commercial software, there may be costs to that service associated with the purchase and ongoing maintenance of their software.
pinCan PCRs be entered in the field with laptops or tablets?
Access to OPHI-PCR is through the internet, so any PC, laptop or tablet with internet access can enable data entry into the system. The current design of the software takes advantage of PC-based entry. However, testing and continued development of tablet-based format is ongoing and we are planning to implement such a version some time in 2009.
pinIs training necessary to begin OPHI-PCR? What training is available?
While every effort has been made to make OPH-PCR as user-friendly as possible, training is always recommended for any software.  We recommend you contact us to get scheduled for onsite training which utilizes our mobile training lab.  A written manual is also available.  Future training plans include web-based training and ongoing web cast training.
Page last updated 12/30/2011